![]() ![]() If Face ID is already set up, look at the top options under Use Face ID For: and make sure the toggle for iPhone Unlock, or whatever else you want to use it for, is switched on. ![]() To fix the problem, just click Set Up Face ID. If you see Set Up Face ID in blue letters, you’ve found the problem: You either never set up Face ID to begin with or someone erased your face (rude!). (Unless, of course, you feel like upgrading. If you have an older device, you’ll likely be stuck with using the passcode. Granted, only the newer iPhone devices – from the iPhone XS and iPad Pro up – utilize Face ID. If you don’t see this option, your iPhone doesn’t have Face ID installed. To check your Face ID settings, go to Settings > Face ID & Passcode and, when asked, enter in your passcode. Your iPhone’s Face ID isn’t going to work if it isn’t set up properly. Still Not Working? Your iPhone Is Probably Broken The Nuclear Option: Restore Your iPhone to Factory Settings Is Anything Covering Your Face or the Camera? Wipe away that frown – we’ll get your phone to love you once more! In this guide, we’ll break down the steps as to what could be causing the problem, and how to fix it without screaming at your phone to “Look at meeeeee!” (You’d be surprised how many people may do this.) Let’s see if we can get your device to identify and appreciate your face again. But, eventually, you’d like things to “return to normal” and want nothing more than Face ID to work again. You can still use your passcode to unlock things, and, hey, maybe the other camera on your phone works in the meantime. That’s not to say your phone is broken by any means. That said, there comes a time when the “Face ID not working” error occurs. Users can utilize it to unlock their phones, check their bank balance, and, of course, take amazing selfies for the world to see. Ever since it added it to the iPhone line-up years ago, Face ID has become a prominent part of its features list. ![]()
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